Terms & Conditions
TERMS & CONDITIONS
Copyright 2025
Company Number: 10688527
By accessing the website at https://boochi.co.uk, you agree to be bound by these terms of service, all applicable laws, and regulations. You are responsible for compliance with any local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials on this website are protected by copyright and trademark law.
1. Terms & Conditions of Sale
1.1 These terms apply to all purchases made on our website.
2. Definitions
2.1 “Buyer”: The individual or organisation purchasing Goods from the Seller.
2.2 “Consumer”: As defined in Section 12 of the Unfair Contract Terms Act 1977.
2.3 “Contract”: The agreement between the Seller and the Buyer for the sale of Goods.
2.4 “Goods”: The products the Buyer agrees to purchase.
2.5 “Seller”: Boo Chi Kombucha, 22 Colwyn Court, Asheldon Road, Devon TQ1 2QT, the owner of www.boochi.co.uk.
2.6 “Website”: www.boochi.co.uk.
3. Conditions
3.1 These terms do not affect the Buyer’s statutory rights as a Consumer.
3.2 These terms apply to all Contracts for the sale of Goods and override any other communications from the Buyer.
3.3 Acceptance of delivery of Goods constitutes acceptance of these terms and conditions.
3.4 Any variation to these terms must be agreed in writing by the Seller.
3.5 All complaints should be directed to the Seller at the address provided in Section 2.5.
4. Ordering
4.1 All orders placed on the Website are deemed an offer to purchase Goods and are subject to acceptance by the Seller.
4.2 If Goods are unavailable, the Buyer will be notified and can choose to wait until the Goods are in stock or cancel for a full refund within 28 days.
5. Price & Payment
5.1 All prices displayed on the Website include VAT where applicable; delivery charges are additional.
5.2 Total costs, including delivery, will be shown before payment.
5.3 After the order is confirmed, the Seller will send an email outlining the order details, total price, and right-to-cancel information.
5.4 Payment must be made in full before Goods are dispatched.
6. Rights of the Seller
6.1 The Seller reserves the right to update prices on the Website without prior notice.
6.2 The Seller may withdraw any Goods from the Website at any time without liability.
6.3 The Seller is not liable for refusing to process an order for any reason.
7. Age of Consent
7.1 Some Goods may require the Buyer to declare that they are of legal age.
7.2 If the Buyer is found not to be of the legal age required, the order will be canceled immediately.
8. Delivery
8.1 UK deliveries are generally completed within 2–5 working days.
8.2 If a specific delivery date cannot be met, the Buyer will be informed and offered a rescheduled delivery or a refund.
8.3 Delivery times are not guaranteed, and the Seller is not liable for losses incurred due to delays.
8.4 Risk in the Goods passes to the Buyer upon delivery. Ownership (title) transfers once full payment is received by the Seller.
9. Cancellation & Returns
9.1 Orders may be canceled before dispatch for a full refund within 28 days.
9.2 The Buyer must inspect Goods upon receipt and notify the Seller within 7 days of any damage or discrepancies.
9.3 Defective or damaged Goods must be returned within 14 days for a replacement or refund (minus any delivery costs).
9.4 Consumers have the right to cancel within 7 days of receiving the Goods for a full refund, except for certain exempt products (e.g., unsealed audio/visual recordings).
9.5 Goods must be returned at the Buyer’s expense and in the original packaging within 14 days of cancellation.
9.6 If only part of an order is canceled, the Seller may adjust delivery charges if the remaining items no longer qualify for free delivery.
9.7 Returned Goods should clearly display the order number on the package.
9.8 The Buyer is responsible for any damage incurred during the return shipment.
10. Limitation of Liability
10.1 The Seller’s liability for breach of these terms is limited to the cost of the Goods purchased. The Seller is not liable for indirect or consequential losses.
10.2 Nothing in these terms limits the Seller’s liability for death or personal injury caused by negligence.
11. Waiver
11.1 Failure by the Seller to enforce any provision of these terms does not constitute a waiver of that provision or the right to enforce it later.
12. Force Majeure
12.1 The Seller is not liable for delays or failures to perform due to events beyond its reasonable control, including but not limited to natural disasters, strikes, lockouts, and shortages of raw materials.
13. Severance
13.1 If any part of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Changes to Terms & Conditions
14.1 The Seller reserves the right to amend these terms at any time. Any changes will not affect existing Contracts that were accepted under previous terms.
15. Governing Law & Jurisdiction
15.1 These Terms & Conditions are governed by English law. Any disputes arising from them will be subject to the exclusive jurisdiction of the English courts.
ADDITIONAL CLAUSES
16. Privacy & Data Protection
16.1 Privacy Policy Reference: We respect your privacy and protect your personal data. Please review our Privacy Policy for details on how we collect, use, and safeguard your information.
16.2 Data Protection Compliance: We comply with all applicable data protection laws, including GDPR. By using our Website, you consent to the processing of your data as outlined in our Privacy Policy.
16.3 Cookies: Our Website may use cookies. See our Cookie Policy for further details.
17. Subscriptions & Recurring Payments
17.1 Subscription Details: By purchasing a subscription, you agree to pay recurring fees as specified at checkout.
17.2 Billing Frequency: The frequency (e.g., weekly, monthly) will be clearly stated before you confirm your subscription.
17.3 Auto-Renewal & Cancellation: Subscriptions automatically renew unless you cancel. To avoid being charged for the next cycle, cancellations must be received before the next billing date.
17.4 Refunds: Mid-cycle cancellations may qualify for a partial refund at the Seller’s discretion, subject to the refund policy in place at the time of cancellation.
18. Product Information & Disclaimers
18.1 Live Fermented Product: Our kombucha is a live, fermented drink that may continue fermenting if not stored properly (i.e., refrigerated after opening).
18.2 Health Disclaimer: Boo Chi Kombucha is not intended to diagnose, treat, cure, or prevent any disease. If you have any health concerns, consult a healthcare professional before consuming fermented products.
18.3 Allergen Information: Some products may contain or come into contact with allergens. Always check the product label and description for specific allergen details.
19. Limitation of Liability / Health Claims
19.1 No Guaranteed Medical Claims: We do not guarantee specific health or wellness outcomes from consuming our products.
19.2 Professional Advice: If you have special medical or dietary concerns, please seek professional medical advice.
20. Intellectual Property
20.1 Ownership: All content on the Website, including text, images, logos, and software, is owned or licensed by Boo Chi and is protected under applicable intellectual property laws.
20.2 Restrictions on Use: You may not reproduce, republish, distribute, or otherwise exploit any site content without prior written permission from Boo Chi.
21. Website Use & User Conduct
21.1 Prohibited Actions: Users agree not to post or transmit any unlawful, defamatory, obscene, or otherwise objectionable content that infringes on others’ rights.
21.2 Termination of Access: We reserve the right to suspend or terminate a user’s access to the Website if they violate these terms.
22. Links to Third Parties
22.1 Third-Party Sites: Our Website may include links to external websites for convenience. We are not responsible for the content, accuracy, or privacy practices of these third-party sites.
22.2 No Endorsement: Linking to external sites does not imply an endorsement or approval of their content.
23. Promotions & Special Offers
23.1 Eligibility & Redemption: Promotions, discounts, or offers are subject to the terms stated at the time of the promotion.
23.2 Changes & Withdrawals: We reserve the right to modify or withdraw any promotion without prior notice.
24. Customer Accounts
24.1 Account Creation: Users may create accounts to manage orders or subscriptions. You are responsible for maintaining the security of your login credentials.
24.2 Security: If you suspect unauthorized use of your account, you must notify us immediately.
24.3 Account Termination: We reserve the right to terminate or suspend accounts that violate these Terms & Conditions.
CONTACT US
- Email: sales@boochi.co.uk
- Address: Boo Chi Kombucha, 22 Colwyn Court, Asheldon Road, Devon TQ1 2QT
- Phone: +44 77603 12413
- Business Hours: Monday–Friday, 9:30am - 5:00pm
If you have any questions or concerns regarding these Terms & Conditions, please contact us at sales@boochi.co.uk.